In addition to reliable and powerful AMMS Web software, MicroWest Software strives to provide our Users with the opportunity for best software support in the industry. We also combine excellent Technical Support with AMMS Web Software Upgrades.

Technical Support

As AMMS Web questions arise, our Users on Maintenance/Support can receive timely and expert support through submitting a Technical Support Ticket at:
https://www.microwestsoftware.com/support

We place top priority on our Technical Support Tickets and usually respond with a complete reply same day. However, due to Weekends and Holidays as well as unusual complexity, replies may take up to 72 hours.

Custom Reports, Forms, Graphs, KPI’s, (Key Performance Indicators/Dashboards) and Custom Excel Import/Exports are considered Implementation, not included in Annual Maintenance/Support. However, MicroWest Technical Support will consider a limited number of these requests to be done on a "as time permits" basis for Tier 2 Users.

Free Software Upgrades

Software changes fast in the 21st century. MicroWest Software includes AMMS Web software upgrades to our Users on Support as available at no additional cost.

User Association and User Meetings

Membership in the MicroWest AMMS Web User Association allows you to attend the Annual User Meeting at no charge.

• Meet other industry professionals and share AMMS Web experiences
• Exchange best practices
• Stay up to date on the latest AMSM Web features and enhancements
• Your enhancements: many of our new features come directly from our User Meetings

MicroWest Software User Area

Keep posted on scheduled AMMS Web classes, trade shows and User Meeting registration